Chanelle Henry.
I investigate what breaks. Then I design what should have existed.
AI + UX systems strategist · Philadelphia
01 / 08
I investigate what breaks. Then I design what should have existed.
AI + UX systems strategist · Philadelphia
About — the short version
I investigate what breaks. Then I design what should have existed.
I’ve always been curious about how things work — especially the parts people stop noticing because they’ve gotten used to them. My career has moved through psychology, technology, UX, research, systems design, accessibility, product strategy, AI, and storytelling. From the outside, that range can look chaotic. From inside my head, it is one system.
I work in the seams between disciplines: where people, technology, organizations, incentives, language, and constraints collide.
Work with me
No funnels. No discovery-call gauntlet. Read the two paths — if one fits, write to me like a person.
Path one
Staff / Principal / Director — hybrid Product + AI leadership. I bring the thing teams usually hire three people to cover: systems thinking, research rigor, and the ability to ship. Remote-first, Philadelphia base.
Path two
A few engagements a year. Bring me the messy middle — the workflow everyone has learned to work around, the product that technically works and somehow doesn’t. I find the break, then design what should have existed.
Thinking
Essays, notes, and the newsletter — the thinking underneath the work, in the open.
Essay · 12 min read
Most software is designed for a fictional person with unlimited executive function.
Newsletter · most Tuesdays
Touched / shipped / stuck / use / open tab. About 300 words, no funnels.
The public workshop
Prototypes, notes, and evidence from Becoming Beta — indexed and searchable.