UX · AI · systems · strategy

I investigate what breaks.

Then I design what should have existed.

I’ve spent 15+ years making complex systems feel like they were designed for actual humans: product strategy, UX, research synthesis, accessibility, AI workflows, healthcare, legal/document systems, and the strange places where people are forced to become their own operating manual.

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Field note: Bad systems make people become researchers, archivists, advocates, and project managers of their own survival. That is usually where the work begins.
Available forSenior UX/product strategy, AI workflow design, research synthesis, and consulting sprints.
Best inMessy, under-defined, emotionally complex, or high-stakes systems.
Core methodFind the fracture. Name the pattern. Build the next useful thing.
Abstract system map moving from fracture to pattern to system
Current offer

AI + UX Opportunity Sprint

A focused 5 to 10 day strategy sprint for founders, teams, agencies, and organizations trying to figure out what to build, fix, automate, pitch, or reposition next.

Most teams do not need more tools. They need someone who can find the fracture, name the real problem, map the opportunity, and design the next intelligent move.

Explore the sprintSend the messy version
What I am doing now

For the messy middle.

media layer: coming soon

I am building a portfolio and advisory practice around the work that keeps finding me: AI systems, high-stakes workflows, care infrastructure, product clarity, and narrative systems that help people tell the truth without sanding off the weird.

Current focus: ambient AI, memory and consent models, chronic illness tools, legal/document workflows, research synthesis, and the question underneath most product messes: what is the system asking the wrong person to carry?

What this work has touched

Proof without the trophy shelf.

I am not trying to show every project I have ever touched. Nobody needs that museum. This is the routing system: the strongest signals, the safest summaries, and the work I can discuss more deeply when context allows.

AI-assisted synthesis

Built human-in-the-loop workflows that turn messy inputs into usable insight without letting automation eat the judgment.

High-stakes UX

Designed for healthcare, public-sector, accessibility, compliance, forms, trust, and cognitive load.

Enterprise systems

Worked across Salesforce, B2B SaaS, portals, mobile, service blueprints, and cross-functional product systems.

Useful weird

Pattern recognition, narrative repair, founder translation, and knowing when the best feature is mercy.

Selected investigations

Investigations, discoveries, outcomes.

Public-safe previews of work across regulated, enterprise, healthcare, legal-adjacent, AI, and service systems. Some case files are access-controlled because NDAs are real and the receipts goblin loves technicalities.

Open case filesRequest protected access
01 / Protected case file

Pharma field enablement

healthcareregulated

A field enablement experience supporting representatives with product education, workflow efficiency, and clearer customer conversations.

Pharma field enablement placeholdercoming soon
02 / Protected case file

Public-sector health workflows

accessibilityforms

High-stakes forms and service workflows where clarity, cognitive load, and accessibility directly shape whether people can get help.

Public-sector health workflows placeholdercoming soon
03 / Protected case file

Enterprise customer portal

SalesforceIA

A portal redesign involving experience review, process flows, content reduction, prototyping, testing, and platform constraints.

Enterprise customer portal placeholdercoming soon
04 / Protected case file

AI-assisted research synthesis

RAGresearch

A human-in-the-loop workflow that used AI concepts to synthesize large volumes of user data while protecting context and judgment.

AI-assisted research synthesis placeholdercoming soon
05 / Public artifact

Ambient Memory Boundary Map

ambient AIwearables

A speculative UX prototype for personal ambient AI, memory, consent, correction, and human control.

Ambient Memory Boundary Map placeholdercoming soon
Field notes

Essays, observations, frameworks, experiments.

Writing on evidence, AI, accessibility, healthcare, legal bureaucracy, memory, trust, and the tiny rituals teams invent to survive complexity.

Essay

The UX of Being Disbelieved↗

What healthcare, legal systems, and broken support workflows teach us about evidence, trust, and user burden.

Framework

System Cards Are UX Artifacts↗

Public AI documentation should be treated as a user experience problem, not only a policy output.

Field note

Designing for People Already at Capacity↗

What accessibility, trauma-informed design, chronic illness, and service design teach product teams about cognitive load.

Essay

Against Vague Portfolios↗

Nonlinear careers need routing systems, not prettier museums. Ask me how I know.
View more on Becoming Beta
Experiments

Ideas, prototypes, unfinished explorations.

Some work is polished. Some work is a prototype. Some work is a question with a skeleton. I keep experiments here because unfinished ideas often reveal where the next system needs to exist.

Prototype

EDS Medical App

Emergency context, chronic condition tracking, and communication under stress.

coming soon
Prototype

Therapy Prep Assistant

Turning scattered thoughts into clearer therapy session notes.

coming soon
Prototype

CareerOS

Translating nonlinear experience into resumes, portfolios, and career narratives.

coming soon
Prototype

After the Swipe

A concept for people leaving dating apps and trying to understand what comes next.

coming soon

Complexity does not scare me. Bad explanations do.

I work where the system is messy, the human is overloaded, and the interface is only one symptom of a deeper workflow or trust problem.

media layer: coming soon
Contact

Bring me the broken workflow.

For senior UX/product roles, consulting, AI + UX sprints, protected case access, or strategic collaborations.

Start a conversationRequest case access